After the fact photographic proof of incorrect food

Be warned friends when using Mr D Food that you need photographic proof 12 hours later that your food was incorrect (because apparently I don't know the difference between chicken and pork) and that they refuse to solve the problem not that I wanted any freebies. Needles to say I will no longer make use of their service. below is the email trail.

"Your request (Mr D Food App Rating - DFD***7) has been updated.

Nonjongozethu Menziwa (Mr D Food )

Sep 4, 10:10 SAST

Hi Pierre,

Please accept our sincerest apologies for your recent experience. This is not the type of service we want you to receive.

Unfortunately, we will not be able to assist without any images, however, should you have a query of the same nature in the near future, please do take images and forward it to us so we can be able to assist.

We are terribly sorry for any inconvenience caused.

Kind Regards, Nonjongozethu Menziwa

Pierre Dorfling

Sep 4, 09:50 SAST

Hi,

No I unfortunately don't.

Bheki Matai (Mr D Food )

Sep 4, 08:08 SAST

Hi Pierre

Thank you for reverting back to my email.

If you have any pictures please send them to us. This will enable us to resolve the matter swiftly.

Kind regards Bheki Matai

Pierre Dorfling

Sep 4, 08:01 SAST

Morning,

Both dishes that should have been Chicken was supp**** as pork.

Ridaa Rabin (Mr D Food )

Sep 3, 19:19 SAST

Hi, Pierre

Thanks so much for the feedback on your latest order and for giving us the opportunity to further investigate.

Could you please provide us with further information which could enable us to investigate the matter deeper?

If you have any pictures please send them to us. This will enable us to resolve the matter swiftly.

Kind regards, Mr D Food Customer Services

Ridaa Rabin

Pierre Dorfling

Sep 3, 19:18 SAST

CUSTOMER: - Name: Pierre Dorfling - Number: *** - Email: ***

ORDER: - Order: DFD***7 - Source: ANDROID 4.4.6 [400407] - Restaurant: Andy's Chinese - Newton Park - Type: delivery RATING: - Quality: 2.0 - Driver: 4.0 - Comments: #######rating_tags#######Order was incorrect"