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Shameemah Ndlozi-Makhubu

1 reviews | Active since Dec 2023

07 Dec 2024, 16:18

Moya App

I am recently not pleased at all with how Moya app especially the Moya Quiz is being run.I have submitted complains and reviews to help desk about the glitche that the app has when we are playing the Moya Quiz, we are not even told that the Quiz has a glitche and what they are doing to make sure the Quiz runs smoothly

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Replies (2)
Moya App Pty Ltd
Moya App Pty Ltd's reply09 Dec 2024, 16:24
Official
Hi, Thank you for contacting us. Please note that the issue has been noted and the dev team will reach out to users. You are also included on the list Shameemah. The issue seems to be only affecting very few users of whom will be contacted to troubleshoot the issue.
Moya App Pty Ltd
Moya App Pty Ltd's reply24 Feb 2025, 11:02
Official
Hi Shaneemah

Thank you for your feedback, we have rep**** to you, and your number was previously added to the test and troubleshooting list of the issue with Moya Quiz, the developers had noted that it seemed to be an isolated issue. We will revert back with the Moya Quiz team. Please ensure that you have not Opted-out of updates regarding Moya Quiz as well so that you don't miss out on the latest quiz. We apologize for the bad experience and inconvenience caused, the Moya Quiz and Imali Quiz team will reach out to troubleshoot with you.

We appreciate your support and valuable feedback more!