Mount Horrible

We have stayed at Mount Amanzi for the last four years over the Christmas season. Always been happy, but this year we had the worst experience ever. Will advise anyone not to go there. It started with our TV not working and even after reporting it, it took more than a day for someone to come fix. Then on Christmas Day we were without power for more than 28 hours. Switching on the generator for 2 hours at a time, three times a day, didn’t make it better, as the kitchen area was under water constantly, because the freezer defrosted. The restaurant’s aircon is not working, which makes it unpleasant to eat at. The hot water pool was also not working and the only answer given to guests are that they don’t know how long it is going to take to get it fixed. Will never waste my RCI points on Mount Amanzi again.