BL
Bronwyn L

1 reviews | Active since Dec 2019

30 Aug 2021, 15:27

Amanda

I received a call from Amanda who knows how to speak to clients ,Even though she confirmed I won accommodation she was very welcoming and has telephone etiquette be kind and warm helps you feel better inside, and it also helps others to feel better with your presence. speak properly to people and you will promote your business. I would like to share that I do not like being on the phone but it’s good to hear that there is people that really care about how they address people #WIN Number used to call me ***

There are four key principles of good customer service: It's personalized, competent, convenient, and proactive. I am happy with your service and would like you to be recognised Positive feedback from my side

Proper communication is key .listening while clients talk and do not talk over them

0
Replies (1)
Mount Amanzi Resort
Mount Amanzi Resort's reply31 Aug 2021, 08:35
Official
Good morning Bronwyn L,

Thank you for your valued and much appreciated review.

Your comments have been relayed to Amanda's management. Amanda will most assuredly receive the recognition so well-deserved.

Warmest regards