Worst Experience

<p>i took in my vehicle for service at Lindsay Saker Midrand on the 20th of April 2017 for a service, i dropped the car off and later on i received a call telling me of what needed to be done and the cost thereof. a claim was lodged with my warrenty for a water pump. The service advisor did not call me after that to give an update on what was happening i then called several time on the 21st i was unable to get hold of Jessy i only got hold of him at 15:00 he told me that SA warrenties wanted a picture of the water pump and he had only sent at 13:00. Monday the 24th came Jessy was not giving me any feedback i called at 10:00 i couldnt get hold of him once again he only returned an hour later saying they didnt have a water pump in stock and that he will have it the next day and i would get the vehicle on that day. Tuesday 25th came and still Jessy was not providing feedback i called a few times and i couldnt get hold of hi still he only called me at 15:30 telling me that the part didnt arrive and that i wont be getting the car back. I stay in the east rand i hadnt made any transport arrangements because i thaught i would have my vehicle ready. he called me the following day and told me the vehicle would be ready by 15:30 i had to walk to the dealership cause he didnt arrange a lift for me. i got my car paid and drove off while in traffic i tried opening my windows and the left passenger window was not opening (worked perfectly when i took it in) i called the dealer and as ussual Jessy was no where to be found. i then called again on the 28th told him about my problem and he told me he had resigned at it was his last day ***!!! He told me i had to book it in i did and and got a date for the 4th of May and now im being told its a wear and tare issue and i have to pay R3 800.00 to get it fixed ***!!! my window was fine it didnt jam ever and now it doesnt work completly. Thats not all as part of the service i requested a brake fluit flush and on 30th April the brake fluid was leaking through the right rear. Im appauled at the service i received from Jessy Im also appauled at the zero accountably displayed at the dealer towards my window situation so nonchalant and as a customer you stand there diffenceless and all youre expected to do is just pay. I will never set foot there ever again.</p>