Worst Customer service

They have the baddest customer service ever. I spotted a car, messaged them and they said it’s available. I then started with the application and negotiated the interest…when the negotiations were done and I wanted to take the deal I was told that the car was sold a week ago. No one bothered to inform me of this, they let me negotiate knowing I’m negotiating for a different car and not the one I wanted. When I asked Tshepo Mukobong who was my sales man, he simply told me it’s not his fault. I mean how is bad communication not his fault. Even during the application process, I was the one having to call and ask about updates on the deal, he never bothered to update me unless I asked. This would have been my 3rd car and I have never received such a bad customer service from a saleman, he’s the worst!