VW Kimberley has no respect for customers especially blacks

I had made a booking at the Kimberley Lindsay Saker Volkswagen for the 5th of October 2018 to service my car for the 60 000km service.

Today (04 October 2018) I went there to enquire as to why they have not contacted me to confirm the service booking like they said they would, the Lady who helped me previousely indicated that one of their unknown personnel working at VW cancelled my booking, she could not provide reasons as to why the booking was cancelled

I suspect the personnel at the Kimberley VW make favours to their freinds by cancelling bookings made by other customers just to push their'searlier, this is *******ion and totally unacceptable.

The manager ,Collete O'Sarah ,was in a meeting apparently but this lady spoke to her while i was there and she did not even bother to come and explain how this could happen and make alternatives, they just want to push my booking to the 15th, i initially had a booking for the 5th of October 2018.

Had i known i was going to get this poor service i would have opted to buy another make of car not VW, their service stink and they have no respect for customers.

I will never advice anyone to make use of their services in future, be it buying from them or servicing.