Volkswagen brand let me down

<p>Hi</p> <p>I am really hurt, almost lost my wife, she drives a Polo Vivo Blueline which we service at Lindsay Saker Hyde Park on time and without fail. On Monday 20 June 2016, the brakes in her car failed and she was involved in a terrible accident. VW really needs to answer as to why was there no indication that there are problems with the brakes, and what is it that they check when our car goes in for service if one's life can be lost in such an unfortunate event. The car is terribly damaged waiting to hear from assessors on the way forward. But I am grateful to God that my wife is still alive and sustained minor injuries. I have been a loyal VW customer and have 3 cars under my name which are all VW. I really want this matter taken to the highest level.</p> <p>Regards</p> <p>Vuyani</p> <p> </p>