Total Disappointment

I took my vw polo vivo in for a service on the 06/11/2017 at Lindsay saker and I fetched it after they are done with it and i went to work.while at work i decided to check my car,only to find out that two of my headlights caps are missing.so the following day i wrnt back to ask about them, so i was referred to a tall guy who is in charge of the service team i assumed.I was so shocked he had a nerve to tell me that i bought my car like that!!!like realy now??am so so disapointed in lindsay saker bloemfontein!!i even regret buying a vw..how can i trust them again?never!!!