******* and bad service

On the 15th of July I took my Amarok bakkie to have a new shock mounting fitted and wheel balancing done at Lindsay Saker Bloemfontein. They informed me that the bushes on the steering rack had to be replaced and I gave them the details of my warranty ect in order to order the parts and to get the job done. They only helped me today (5th of August) after several phone calls and emails to remind them. This means that I drove with my bakkie for around 20days with a severe steering shake. After I took the bakkie in this morning I realized that I have left my wallet in die middle console. I could not immediately contact the service rep (Norman van Wyk) as they do not take calls between 7 and 9 in the morning, so I phoned just after 9 to ask him to keep my wallet safe, while I send someone to pick it up. I again called him to ensure that my wallet was safe. He told me not yet and in the background asked someone where the wallet was. At the time my colleague stopped there to pick up the wallet they had to scramble to look for my wallet. On receipt, the wallet was empty with around R700 cash ******. No one took responsibility not even the manager and just said sorry cant help you.