JP
Jakes P

1 reviews | Active since Jan 2012

19 Sept 2025, 12:53

Stellar service from stellar people

I recently purchased a new (to me) vehicle from Santie du Preez. She has really impressed me with her commitment to providing an unforgettable buying experience. She loves what she is doing, and it shows in her demeanour and the way in which she interacted with us during the whole process.

Any queries we had were answered promptly and clearly. She also went through a lot of effort to ensure that we received the best deal and we received free vehicle treatments such as windshield glass and body paint protection with multi-year plans to have it refurbished.

When we took possession of the vehicle we had clear explanations from both herself, and Danell Zwart in their finance department, of the content and meaning of the various documents we had to sign and were receiving.

I also want to make special mention of her manager, Arno Spies, who was kind enough to demonstrate to us what the inspection procedure is to check for potential accident damage on a vehicle and to allay our concerns about the possibility of accident repairs, seeing that it was a used vehicle.

Also great thanks to him for offering to replace the front tyres which were at the end of their serviceable life and, in addition to that, absorbing a portion of the delivery fees because we were at the upper end of our purchase budget.

The service we received went above what I would have reasonably expected, and I would certainly recommend them to anyone looking to purchase a vehicle.

0
Replies (0)