Shameful

Worst & most unprofessional service received by VW Fourways & Vereeniging along with Fourways Branch DP! Purchased the Tiguan R and it was just a mess from the beginning

1. Adverti*****t of vehicle incorrectly priced. Then they tried to palm off the shortfall to us.

2. Followed up on the error made re: price advertised - DP couldn’t even acknowledge us. Shame. In conclusion both branches said they would absorb the difference.. would make sense since VW is at fault. Take it up with your marketing team

3. Vehicle not ready in time.

4. So called valet done. Vehicle had, pie crumbs in center consul, coffee stains, scuff marks at the foot of the doors and hand marks at the back of the head rests.

5. Collection of vehicle: “sorry we could not spoil you more we didn’t make any profit off this sale” here’s a teddy? In what world does anyone think this is okay to say to a client. Mind blowing. Keep your gifts but don’t ever make your profit issues your clients. GO BACK TO POINT 1. = this was always VWs Lindsay Sakers fault.

F&I - you were great.