Pathetic service

Good day. I serviced my car in June 2020. I was assured that my car was serviced and everything was done. My brakes just went now and was never told i had to replace my brakes. My question is, is it not the responsibility of the service on consultant to inform the client? I want the call recordings. Whos is going to pay if my car is damaged or if im in a accident. Lindsey saker. Absolutely pathetic service. Will never take my car there again. Mine as well as my family lives are at risk. i will go everywhere to make sure people know linsdey saker does not care about their clients, and the service that i got. No one seems to care. Now i must feel unsafe in my care thanks to your consulatants. What else is wrong with my car? Thank you