NL
Natalie L

1 reviews | Active since Apr 2017

25 Apr 2017, 15:39

Gasket blown due to Service negligence

<p>I received the worst Service ever at VW Lyndsay Saker East Rand Mall. After realising that my car was leaking coolent I reported the problem to them at my 60000km car service. They explained that a water pipe was leaking and took two weeks to contact me regarding the replacement of that part. I paid R2000 for to replace the leaking pipe and two days later experienced the exact same problem. When I took it back, I was told that they needed to do a warranty claim on a defective part. The part was replaced again (This time my car was booked in for 2 days) and the next day I experienced the same problem. On my 4th visit in a single month, they realised that I had blown my gasket as a consequence of the leaking water pipe. They refused to give me a refund for the water pipe and their quote on my gasket was R 22000.</p> <p> </p> <p>This is the worst service that I have received at any VW dealership, and I am certain that my gasket was blown as a consequence of their negligence!!!!</p>

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