YN
Yaya N

1 reviews | Active since Jun 2017

05 Jun 2017, 10:17

Disguting Service

<p>I have been trying to trade in my car it's been 6 weeks now , I am given a run around as if I have not been a loyal VW customer , 1stly whenever in bring in my car for service I get after 5PM the recent service that I had I got my car exactly after 6:30PM and I knock off at 4PM and I had told the guy that was assisting me.</p> <p> </p> <p>2ndly I am trying to trade in my car I was given incorrect information from the sales person , he is not getting back to me i need to beg him for his responds then he apparently given me an estimation of my installment which it is said that it's incorrect. The excuse he always gives me is that there is no color that I want and it's been exactly 6 weeks.</p> <p> </p> <p>I then went and took my car for evaluation at VW Alberton which I only got back to me after 2 weeks when I called to ask ho9w come I have not recieved feedback the sales person there apologised and said he wanted to get a better offer on the car , he said to me the evaluation was R205 000 which apparently was falseful information,</p> <p> </p> <p>Why should I be the 1 who runs after VW to give me service each time? why is VW/Linds saker staff not singing the same song? funny when I bought my car 1st time with you guys I had put in a lot of deposit and I was good enough for you guys? everything that is happening is that included in 1 of your values? That client must not be given feedback in time , that must be **** to all the time , client must be depressed each time they exit your premises? dealing with *********** staff always</p> <p> </p> <p>I am appaled by your sevice actually no words can actually describe the anger and disapppointment i have towards your staff both at Midrand and Alberton</p> <p> </p>

0
Replies (0)