Brand New Car stress

My husband and I purchased a car from VW Lindsay Saker Edenvale 31st August 2022

On the same day of the 31st August the Engine warning light was on before I left the garage and I raised my concern to the sales person, same time and she said it was not a problem, it will go away which it never did, which was a concern as the car was brand new.

2nd September the car was then booked in and repairs were done and got the car back

Same day on the 2nd September 2022 evening the light came on when we came back from shop – just after fetching the car at 5pm the light came back same evening

I then spoke to the sales person again and booked the car in again – the car slept at VW and I only got it on the 6th Evening

I only drive less than 5km a day , everyday to and from work.

December I drove to Limpopo and when I was on my way back the light came on again on the 5th January 2023

I phoned VW and I was told to book the car in , they could not check it for me without an appointment and I booked and found a date of the 17.

On the 17th I took the care and they replaced the downpipe and Neil the service provider said someone tried cutting the down pipe and to this day I don’t know where and how because I don’t even take my car to a car wash , then it was fixed., then fetched it that night

Saturday the 1st I went to Hartbees and as I was driving back the light came back , which I book the car again and got yesterday s date which I took it in and I was told the exhaust something was cut off and welded.

I again explain to them I don’t know what they talking about because I had my car the whole time with me.

Even when the light came on I was to hartebeest for hiking which was a safe area and was there for two hours and when I drove back the light came on.

The only time I took my car for Spray paint for the scratch on the side of my car, which i waited for after been scratched by a piece of ceiling, which i have avvidavid and the police came to check our house.

I am concern now because I am not getting help and i got a quotation to fix my car for +60 000 of something that i don't even understand. The car is only on +5400KM and its a mechanical problem after another since day one of the purchase.

I am heartbroken because I know for a fact I have not left my car unattended and to think that I had problems from the first day I bought a car, and on top of that I must pay +60 000 for something I have no idea how it happened.

My problem is I don’t even know how this exhaust part looked like when I received the car and all these faults on my car I got and now I might need to pay for tings that the car came with

I am writing this e-mail because I need help and I don’t know a way forward and on top of that we are still paying for this car , and I should be enjoying the car and from day one I am having problem.

I really need someone to help me resolve this issue because I have never left my car unattended except mall parking lots and I have no idea where you even get this part from the car.

I am really heart broken by the service received from the first day we took the car from the garage.

Service Department has been very rude and unhelpful.