1 reviews | Active since Feb 2022
Bad Service From VW Landsay Saker Alberton towards a Woman who nearly got injured while she was ****** her Cellphones due to their failure to help with a car
WV failed to help my Sister with her Polo Beats 1.0 The Car is Brand New it has a Problem didn't wanna Start we suspect maybe the Battery is faulty we took the car to them instead of them helping my sister out she was told tht she must bring the car on Monday it was Tuesday when we take the car to them. She had to take taxi's to work they failed to arrange transportation for her while they're still finding the solution the following day when she comes back from work she was ****** they took her Cellphones on her way back home . We try to find someone to boost the car nd we went to them we explained what happened they fixed the car same time but they failed to do tht before then. We had to make a claim about tht incident because if it wasn't for their failure to fix the car earlier my Sister was gonna be safe now they are refusing to help her with the Cellphones they must replace those Cellphones.
As discussed with yourself and your sister, walk in business for diagnosis cannot always be accommodated immediately as we have cars booked in and customers expecting their cars as soon as possible. Where we can assist quickly and immediately we do.
That being said, holding the dealership responsible for a ****** phone as a result of not being assisted immediately without a booking is stretching the rule of cause and correlation too far.
As discussed with yourself and your sister, walk in business for diagnosis cannot always be accommodated immediately as we have cars booked in and customers expecting their cars as soon as possible. Where we can assist quickly and immediately we do.
That being said, holding the dealership responsible for a ****** phone as a result of not being assisted immediately without a booking is stretching the rule of cause and correlation too far.