Atrocious service from Lindsay Saker Audi Vereeniging

The purpose of this review, is just to outline/highlight everything I have complained about with regards to the vehicle I purchased from Lindsay Saker Vereeniging:

I purchased and took delivery of a Grey Audi A5 2.0 TFSi from your dealership on Saturdays the 27th of May 2023 and little did I know that I'd encounter the below listed problems:

1. Took delivery of a vehicle that has a broken driver's door handle.( only disclosed after I concluded buying the vehicle) (a) I was then informed by the Salesman Nhlanhla Sompane that the dealership will courier the door handle to me soon once they have the part. It was then eventually couriered to me.

(b). I then took the vehicle in to have the driver's door resprayed, whilst at the panelbeaters they asked me which colour should they make use of from the vehicle seeing that the roof, sides and side mirrors were clearly starting to display different colors after I had washed the car several times.

(C) On the 13th June 2023 I informed the Salesman telephonically about this and he said that he carried no knowledge of any spray work been done on the vehicle however he knows that it was taken in for paint Glaze/detailing however he said he'll ask his supervisor Reeno to contact me to give me a brief history of all the cosmetic work that had been done on the vehicle. Reeno shared history of all the respraying of the car that had been done by Audi Lindsay Saker and informed me that the vehicle had never been in an accident.

(D) Reeno then offered me to buff or give the vehicle a paint Glaze but said he'll have to get permission first.

(E) Reeno took too long to come back to me, I then called the dealership and asked them to speak to his supervisor they directed me to Ahmed. I spoke to Ahmed and he also reiterated what Reeno said with regards to respraying of the vehicle and promised me that corrections of the spray work will be done. He said me where I was located, I said Upington and he said he'll search for authorized panelbeaters in the area. He then on 27th June 2023 asked me to go to Perfect Panelbeaters in Upington to do a quote and ask for Cecil when I get there, I obliged. Fast forward to today I am still awaiting outcome of Ahmed and the dealership decision.

2. On 5th July 2023, just a little after a month after taking delivery of the vehicle, I experienced a warning sign. ⚠️ please check brake fluid levels! Turns out the brake fluid is leaking excessively from the vehicle. I wonder what's next!!! I called Ahmed to inform him. He advised that I buy brake fluid from VW in Upington.

The other purpose of writing this email is to outline the kind of service I've received from Audi Lindsay Saker Vereeniging since acquiring this vehicle. The respraying of this car was never disclosed to me prior to purchasing it, even after I numerously enquired about it. It was only openly disclosed after buying the vehicle. Had the vehicle not been detailed/paint glazed as those or that process temporarily concealed all the deffects or had I known about all those cosmetic deffects, I would not have purchased it. To make matters worse, all I've been hearing is empty promises from your staff for the 3 weeks.