APPALLING SERVICE

I signed for my vehicle at Lindsay Saker Fourways on 27 June 2025 and collected it on 30 June—after being told they still needed to install a tracker unit. That installation was never done. In fact, the tracker company continues to call me asking when they can come out to complete the install.

Shockingly, the car overheated and broke down on my way home on the very same day I collected it.

Although the dealership arranged for the vehicle to be collected that day, I have not received a single proactive update since then. I’ve made multiple attempts to contact them, but most of my calls go unanswered. When someone does pick up, I’m always told, “Let me find out and get back to you”—yet no one ever follows through.

It’s now 1 August 2025, and I still have no idea what’s happening with my car. This level of service is completely unacceptable. I expected far better communication, accountability, and professionalism from a dealership like Lindsay Saker.