AM
Andile M

1 reviews | Active since Oct 2012

20 Feb 2019, 11:41

Appalling Customer Service-Lindsay Saker Midrand

So I walked into the dealership in Midrand to enquire about a diagnostic on my car. The reception was first clueless as to what im talking about and POINTED me to one of the service consultants while she herself was looking at her documents and clearly indicating that shes not interested in assisting. From the reception desk I had to should at the service consultant to enquire about the diagnostic, who in turn showed absolutely no interest to be attending to my enquire. She shouted the price back, stoop up from her seat and attended to other things. I wasnt done at that stage, i needed to ask if I need to book my car in or I can just drive in at an moment. Im still standing by reception and now the receptionist is attending to another guy. I had no choice but to walk out of that leadership and look for another one in the area. The personnel at this branch couldnt careless about their clients, they treat clients as though they are doing them a favour. This is appalling for business in 2019. I rate them -10 out of 10

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