1 reviews | Active since Dec 2023
********* and disgustingly poor customer service at Lindsay Saker Edenvale
I took my t cross in last year whilst it was still under warranty to investigate the ineffective aircon unit. They reported back that the unit needed to be regassed only. After a few months I started having the same problem with the unit not blowing effectively. I asked them to check it again in November. They now say that the unit has a leak. The service agent Aveshni Govender also told me that a dye test was not performed last year. So my question is how did they conclude last year that there was no leak if a test was not performed. She also told me that 9 other t crosses has the same problem.. so in my opinion this is a factory manufacturing defect. My vehicle is now out of warranty and Lindsay Saker doesn't want to replace the unit. This problem was picked up whilst the vehicle was still under warranty. It seems like the technician at the time didn't perform a proper test and now I am.disadvantaged. I'm very disappointed at the lack of professionalism and incompetence at the dealership. I won't advise anyone to take their vehicle there. They are *********** and cannot be trusted. Rather support other dealerships that are ethical and trustworthy.
They don't deserve even 1 star...
