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Beukes H

1 reviews | Active since Jan 2025

22 Jan 2025, 10:48

Useless Dealership

Bought a secondhand car for my daughter based on what they advertised. The car had nearly 5000km more on the odometer than what they stated on the official OTP but I could ignore this as it is not a material issue to the value of the car and what I bought. However I took delivery on 10 Jan 2025 of the vehicle with my daughter and then the drama started from 17 January when I started querying progress with outstanding matters on my transaction. Now getting the runaround on Natis documents, license disk, number plates, spare key and full service record that apparently exists but they cannot produce and deliver to me as client despite my several follow ups. All they do is contradict themselves the entire time on mail, phone calls and messages.

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Beukes H's update22 Jan 2025, 14:23
Reviewer Update
Finally received the documentation and number plates. The FSR is only a printout and not a service book with stamps but will accept it is hopefully worth the paper when I resell the vehicle in future. Spare key still missing and awaiting a new one to be cut and programmed by a locksmith. This has unfortunately been the worst experience ever and I have bought a number of cars in the past from various places. Not sure why as a paying customer I needed to go the extreme and all the effort to try and get all resolved when it should be stock standard service delivery from a dealership.