TH
Tristan H

1 reviews | Active since Dec 2017

21 Sept 2024, 13:31

Don’t buy a Renault, car and company are useless

If I could give a lower rating I would, the only time they were helpful was when they took my money for a absolutely disgusting excuse of a car, I bought a Renault liger brand new from the dealership and have had nothing but issues since and the vehicle only has 43000km on, where to start?? My headlight was loose in the first 15000km, I took the vehicle in to find the tabs on the back of the headlight were broken, Renault says we broke this in an accident but there is no damage on the rest of the car anywhere, 3rd party auto body shop also said this is impossible as there is no damage anywhere else, money out of my pocket to repair, secondly there was a terrible noise when going over bumps, again took it to Renault to find out the suspension bolts were loose? This is a concern as I could have rolled the car and have been injured or worse killed due to this. The passenger seat keeps breaking at the seams, there is hardly ever any one in the passenger seat yet this is the 3rd time I must take it back for the same issue ? Everytime I need to arrange time off work to take the car in, the car stays there for a day to get confirmation that it is the seat cover and then I need to bring it back for another day to have it repaired, costing me 2 days per time I have to send the vehicle in, in total my car has been at the dealership more than 10days and I need to make a plan to get to work or get a lift everytime and also take time off work as the service department closes at 5pm the same time most people work till ?

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