Disappointed with Renault South Africa / Motus

I am greatly disappointed with Renault South Africa / Motus. The turbo on my Duster needs to be replaced. It is paid for and on order for more than a week, but you are unable to provide me with an ETA. Apparently there is no stock at any of your branches. Why don’t you keep stock of items with log lead times? I need my vehicle urgently to get to the office. My employer is no longer willing to accept excuses.