1 reviews | Active since Jan 2019
Renault Fourways
I bought a second hand car from Renault Fourways And the after sale service i received was absolutely Terrible. It first started with some minor repairs that was needed to be done on the car, I was told they will come and fetch the car and leave me with Loan Vehicle. I waited for weeks with lots of different excuses, and after they eventually said they will come and collect the car I was told sorry they no longer give Loan cars and I had to make my own plan for a car. Secondly when I bought the car there was a Crack on the left side skirting, and when I told them about this they said that it wasn't cracked when they delivered it. Luckily I took photos of the vechile when I looked at it and had proof that it was indeed cracked before being delivered to me. They then fixed it and after a month the Crack was back and I was told they will get me a new side skirting but I am still waiting. The vechile was serviced but the Service book was not stamped, They send me a invoice as proof but I have been struggling to get them to stamp my service book from last Year December when buying the Vechile. The vehicle had a breakdown on the slave sylinder and is now standing. I Phoned Renault and the F&I tried to assist me and then said I have to Phone te used car sales Manager. I phoned him but received no effort for help at all I was just told sorry we can't help you. The service at this Dealer is absolutely Terrible I will never recommend them to anyone, Actually I would recommend You not to go there.
