1 reviews | Active since Sept 2018
Dishonesty and poor service
I can never recommend anyone to buy a car at Renault Fourways. I bought Renault Kiger brand new. After a week the bumper started peeling off. I phoned them send pictures was told it's manufacture error. I mustn't worry they will sort it out. A week later was asked to take the car to their branch to get it checked in the workshop. was told that the bumper has been ordered they will let me when they get it. It's been almost three weeks. No feedback i had to phone in and follow up. Also with my first installment it was supposed to start month June, to my surprise it was taken month end May. When i asked i was told it was an error between the system and the bank and there's nothing Westbank can do about because Renault was supposed to pick it on their side and correct it while completing my documents. Never trust this people to read and explain things to you for you to just sign. That's the lesson i have learned for trusting the accounts and sales people. Before i purchased this new car. I had taken my old car for service and when i went to collect it the door lock was broken. If i hadn't checked before leaving my their workshop it would had been my own problem.
