Motus Isuzu Bloemfontein
Claimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Motus Isuzu Bloemfontein
Claimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJ
Jacob
1 reviews | Active since Feb 2024
13 Mar 2026, 13:57
Overcharging Customers without telling them
I purchased my vehicle from Isuzu Bloemfontein on Zastron Street. At the time of signing the invoice, I explicitly informed Gerrie Fourie that I did not want any optional extras added to my deal. He agreed to this. However, when I later received the documents, I noticed that I had been charged R29000 for optional extras. I immediately queried this with Mr. Fourie via email. His response was that the bank had charged me an additional R29,000. I then contacted the bank directly, and they provided me with the invoice, confirming that the dealership—not the bank—had charged me the extra R29,000. I returned to Mr. Fourie to address the discrepancy, pointing out that his explanation did not align with the bank’s. He then claimed that the R29,000 was due to a shortfall on my trade-in. This was never communicated to me during the transaction, and when I asked for clarification, he could not provide a proper answer. I requested that he find a solution and call me back, but he never followed up. I subsequently escalated the matter to Isuzu’s head office. They acknowledged that the dealership had made a mistake and provided me with the contact details of the Principal Dealer, Mr. T. Mokoena. I forwarded my complaint to him, but he has not responded to any of my emails.
Helpful (0)
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Jacob
1 reviews | Active since Feb 2024
13 Mar 2026, 13:57
Overcharging Customers without telling them
I purchased my vehicle from Isuzu Bloemfontein on Zastron Street. At the time of signing the invoice, I explicitly informed Gerrie Fourie that I did not want any optional extras added to my deal. He agreed to this. However, when I later received the documents, I noticed that I had been charged R29000 for optional extras. I immediately queried this with Mr. Fourie via email. His response was that the bank had charged me an additional R29,000. I then contacted the bank directly, and they provided me with the invoice, confirming that the dealership—not the bank—had charged me the extra R29,000. I returned to Mr. Fourie to address the discrepancy, pointing out that his explanation did not align with the bank’s. He then claimed that the R29,000 was due to a shortfall on my trade-in. This was never communicated to me during the transaction, and when I asked for clarification, he could not provide a proper answer. I requested that he find a solution and call me back, but he never followed up. I subsequently escalated the matter to Isuzu’s head office. They acknowledged that the dealership had made a mistake and provided me with the contact details of the Principal Dealer, Mr. T. Mokoena. I forwarded my complaint to him, but he has not responded to any of my emails.
0
Replies (0)HK
Hamman K
1 reviews | Active since Oct 2025
21 Oct 2025, 10:44
Light particles in Diesel takes down Isuzu Dmax
Isuzu warranty not worth the paper its printed on. 60000km Issues with injectors. Vehicle now standing for three weeks. Service manager just says its Isuzu South Africa's problem not the dealerships problem. They are trying to bully me into accepting their unreasonable terms for the repair. I will not be bul****.
Helpful (0)
|Replies (1)HK
Hamman K
1 reviews | Active since Oct 2025
21 Oct 2025, 10:44
Light particles in Diesel takes down Isuzu Dmax
Isuzu warranty not worth the paper its printed on. 60000km Issues with injectors. Vehicle now standing for three weeks. Service manager just says its Isuzu South Africa's problem not the dealerships problem. They are trying to bully me into accepting their unreasonable terms for the repair. I will not be bul****.
0
Replies (1)