LS
Lindani S
1 reviews | Active since Sept 2023
06 Dec 2023, 12:58
Worst mistake to make ….
I have been waiting for my shortfall claim for 2 months now when I call the call center to find out how far with the claim the person who deals with my claim is always on lunch or they are always looking for a different document we submit the documents then every time. I'm following steps to take them to the Onbudsman. Do not waste your money on them!
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MotoVantage's replyOfficial
06 Dec 2023, 13:09Hello Lindani Quinton Sithole We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us, therefore your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
MotoVantage's reply06 Dec 2023, 13:09
Official
Hello Lindani Quinton Sithole We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us, therefore your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division