NT
Ntokozo T
1 reviews | Active since Jan 2013
09 Feb 2023, 18:52
STAY AWAY FROM MOTOVANTAGE
Motovantage is the worst warranty service. Whatever you do, STAY FAR AWAY FROM THEM! I submitted documents for a claim 3 days ago, and still nothing. I've been given the run around but my debit order is always on time.
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MotoVantage's replyOfficial
09 Feb 2023, 19:03Dear Ntokoza,
Motorite acknowledges receipt of your complaint, and your communication is very important to us.
Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint as soon as possible.
Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as provide you with revised timelines.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
MotoVantage's reply09 Feb 2023, 19:03
Official
Dear Ntokoza,
Motorite acknowledges receipt of your complaint, and your communication is very important to us.
Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint as soon as possible.
Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as provide you with revised timelines.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division