KM
Kamogelo M

1 reviews | Active since Sept 2022

02 Mar 2023, 08:01

******** Incl their friend Wesbank!!!

So I took my policy in September last year, then I realised my car is covered by my work policy so I didn’t need it anymore. Requested to cancel and all of a sudden Motovantage want to return almost 60% of a 5 year policy meaning my vehicle finance would go into arrears.

This is a 5 year contract that they charged R45859.70 for, R6878.96 of that was bank commission meaning we are left with R38980,74. Let’s take that and put it over the period right? 12 months * 5 = 60 months that’s R649,68 a month.

I had this policy for 5 months meaning the cost is R3248,40. So R45859.7 - R6878.96 - R3248.4 = *R35732,34* (REFUND).

Pretty simple maths right? Wrong!! Motovantage wants to only return R26858,62, meaning there’s an extra R8873,73 is being charged, for no reason whatsoever.

Mind you I took this policy via wesbank right so I have paid R1000 per month to finance this policy so R6000 thus far and it’s just vibes

0
Replies (2)
MotoVantage
MotoVantage's reply02 Mar 2023, 11:11
Official
Dear Kamogelo, 
 
We acknowledge receipt of your complaint, your communication is very important to us. 
 
Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint as soon as possible. 

Policy Number | GWJ10824J (***3)
TIA Reference / Case Number | ***0

KM
Kamogelo M's update27 Mar 2023, 08:21
Reviewer Update
But have you resolved it? Nope just vibes because you still want to continue collecting instalments for no reason. I have been calling you guys since Jan and this account is still not closed. At this point I don’t know who is lord *********** between you guys and Wesbank.