RP
Riaan P

1 reviews | Active since Feb 2018

08 May 2023, 10:52

Problem with a claim T690012

I just want MotoVantage to explain to my why do you have a problem with a service invoice now that you excepted with a previous claim. My vehicle is at Vag Spec Gardenroute and is diagnosed with a EGR cooler problem. This Amarok was serviced at ***, 193000 in 2022 and 205000 in 2023 and you have an issue now with the 2022 service the same on you excepted before? I maintain this Bakkie well and intend on doing so in the foreseeable future. I also have all the related service invoices and documentation to proof the maintenance records. Why I'm I having problems this claim T690012?

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Replies (1)
MotoVantage
MotoVantage's reply08 May 2023, 10:56
Official
Hi Riaan,
We acknowledge receipt of your complaint, and your query on Facebook, your communication is very important to us.  Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint as soon as possible.