SB
Sphiwe B
1 reviews | Active since Apr 2024
31 Jul 2026, 08:42
Moto vantage is a **** and useless
Moto vantage is just a **** people!!!... It is very useless I have been told that they cover damages to miximum of R6000 but they can't even fix a damage a small damage on my front bumber that won't even cost R1000.. They telling me the bumper is torn and thats not true it's a small cut... I will advise people not to take this scratch and dent cover it's so useless
Helpful (0)
Replies (2)0
Replies (2)
MotoVantage's replyOfficial
31 Jul 2026, 09:03Hi Sphiwe B.
We acknowledge your complaint and apologize for the inconvenience caused.
We acknowledge your complaint and apologize for the inconvenience caused.
Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team.
One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
MotoVantage's reply31 Jul 2026, 09:03
Official
Hi Sphiwe B.
We acknowledge your complaint and apologize for the inconvenience caused.
We acknowledge your complaint and apologize for the inconvenience caused.
Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team.
One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
MotoVantage's replyOfficial
05 Aug 2026, 14:19Hello Sphiwe B ,
Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint.
Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint.
With reference to your complaint logged with us, we have reviewed your complaint and duly noted your comments.
Kindly note that we have shared a comprehensive response informing you of our final position concerning the complaint to your personal email address.
Kindly refer to your email regarding the merits of the matter and our findings thereof.
Please feel free to contact us should you require additional information.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
MotoVantage's reply05 Aug 2026, 14:19
Official
Hello Sphiwe B ,
Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint.
Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint.
With reference to your complaint logged with us, we have reviewed your complaint and duly noted your comments.
Kindly note that we have shared a comprehensive response informing you of our final position concerning the complaint to your personal email address.
Kindly refer to your email regarding the merits of the matter and our findings thereof.
Please feel free to contact us should you require additional information.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division