Horrible service

Absolutely the worst experience with ******** people. If there was only a way to give 0 stars. I have a scratch dent plan with motor vantage. After I noticed a scratch on my back door I logged it with these fools. I was then asked for pictures which I have submitted. I was then called back and told my front door is scratched after sending over 10 pictures of my front door with no scratches they are insisting that the front door is scratched. I have asked for the vehicle to be inspected at the which point I was told they don’t do that. I then said please exclude my front door from anything as I know there is no damages on it. The next excuse I was hit with was the scratch is longer than 15cm. I mean do you guys really think people are stupid?. How did you measure the scratch length from a picture? It seems like they have an excuse for not everything. I’m going to measure that scratch with a ruler and take a picture of it and I would like to see if what’s the next excuse. Probably going to be like no we can’t cover it cause you drive the car😂😂😂😂