KM
Khensani M
1 reviews | Active since May 2012
22 Nov 2022, 15:28
First claim submitted and service was useless
This is the worst insurance. Don’t buy into the sales pitch!
Helpful (0)
Replies (1)0
Replies (1)
MotoVantage's replyOfficial
23 Nov 2022, 08:43Dear Khensani,
SMART UMA acknowledges receipt of your complaint, and your feedback is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. Policy Number | GTO20397X (***1)
TIA Reference / Case Number | ***8 Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, and the cause of any delays as well as provide you with revised timelines. Thank you for your cooperation and patience herein.
Kind Regards,
The MotoVantage team.
SMART UMA acknowledges receipt of your complaint, and your feedback is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. Policy Number | GTO20397X (***1)
TIA Reference / Case Number | ***8 Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, and the cause of any delays as well as provide you with revised timelines. Thank you for your cooperation and patience herein.
Kind Regards,
The MotoVantage team.
MotoVantage's reply23 Nov 2022, 08:43
Official
Dear Khensani,
SMART UMA acknowledges receipt of your complaint, and your feedback is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. Policy Number | GTO20397X (***1)
TIA Reference / Case Number | ***8 Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, and the cause of any delays as well as provide you with revised timelines. Thank you for your cooperation and patience herein.
Kind Regards,
The MotoVantage team.
SMART UMA acknowledges receipt of your complaint, and your feedback is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. Policy Number | GTO20397X (***1)
TIA Reference / Case Number | ***8 Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, and the cause of any delays as well as provide you with revised timelines. Thank you for your cooperation and patience herein.
Kind Regards,
The MotoVantage team.