AB
Alungile B
1 reviews | Active since Feb 2024
26 Mar 2025, 07:30
Claim status
If the was an option for no star I would choose it, Motovantage is a **** I lodged a claim with them way back and no update was given until I had to constantly be chasing them for an update for them to lie and say my scratch exceeds the side yet when I went to panel beater they confirmed that is 15cm with measuring tape I sent them a mail with the pics thus far no update but when it comes to debuting my account they are 1st They don’t even want me to cancel this **** they be chowing our money with no work delivered when it’s time to pay Run away from Motovantage for peace of mind
Helpful (0)
Replies (2)0
Replies (2)
MotoVantage's replyOfficial
26 Mar 2025, 08:11Hello Alungile B
We acknowledge your complaint and apologize for the inconvenience caused.
Your feedback is important to us; therefore your complaint will be fully investigated by our complaints team.
One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
MotoVantage's reply26 Mar 2025, 08:11
Official
Hello Alungile B
We acknowledge your complaint and apologize for the inconvenience caused.
Your feedback is important to us; therefore your complaint will be fully investigated by our complaints team.
One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
MotoVantage's replyOfficial
26 Mar 2025, 12:42Dear Alungile B
Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint.
With reference to your complaint logged with us, complaint reference number ***2, we have reviewed your complaint and duly noted your comments.
Kindly note that we have shared a comprehensive response informing you of our final position concerning the complaint to your personal email address.
Kindly refer to your email regarding the merits of the matter and our findings thereof.
Please feel free to contact us should you require additional information.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
MotoVantage's reply26 Mar 2025, 12:42
Official
Dear Alungile B
Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint.
With reference to your complaint logged with us, complaint reference number ***2, we have reviewed your complaint and duly noted your comments.
Kindly note that we have shared a comprehensive response informing you of our final position concerning the complaint to your personal email address.
Kindly refer to your email regarding the merits of the matter and our findings thereof.
Please feel free to contact us should you require additional information.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division