DH
Dvid H
1 reviews | Active since Sept 2016
19 Jun 2024, 20:00
Claim approved, then rejected and failed to return my policies!
Terrible that my claim was rejected after it was approved, such a terrible experience. They even failed to return my premiums!
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Replies (1)
MotoVantage's replyOfficial
20 Jun 2024, 08:07Hello Dvid H
We acknowledge your complaint and apologize for the inconvenience caused.
With reference to your complaint logged with us, your previous complaint reference number ***6 - we will therefore reserve further comment on this matter as we believe that we have adequately addressed your complaint. Please utilise the forms of recourse as stipulated in the formal letter of response communicated with you.
Please feel free to contact us should you require additional information.
With reference to your complaint logged with us, your previous complaint reference number ***6 - we will therefore reserve further comment on this matter as we believe that we have adequately addressed your complaint. Please utilise the forms of recourse as stipulated in the formal letter of response communicated with you.
Please feel free to contact us should you require additional information.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
MotoVantage's reply20 Jun 2024, 08:07
Official
Hello Dvid H
We acknowledge your complaint and apologize for the inconvenience caused.
With reference to your complaint logged with us, your previous complaint reference number ***6 - we will therefore reserve further comment on this matter as we believe that we have adequately addressed your complaint. Please utilise the forms of recourse as stipulated in the formal letter of response communicated with you.
Please feel free to contact us should you require additional information.
With reference to your complaint logged with us, your previous complaint reference number ***6 - we will therefore reserve further comment on this matter as we believe that we have adequately addressed your complaint. Please utilise the forms of recourse as stipulated in the formal letter of response communicated with you.
Please feel free to contact us should you require additional information.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division