LP
Lika P
1 reviews | Active since Feb 2019
18 Aug 2022, 12:26
Avoid MotoVantage!
Originally there was problems with claiming and I had to leave the dealership without a service, which was said to be resolve, just to find out upon bringing my car in once again to try and service it, that MotoVantage has yet again have more excuses! Refusing to do a 60000km service and want to do a 90000 service with my kilos on 49000. Do yourself a favor and avoid MotoVantage!
Helpful (0)
Replies (1)0
Replies (1)
MotoVantage's replyOfficial
18 Aug 2022, 13:05Dear Lika, We acknowledge the receipt of your complaint, your feedback is important to us. We are really sorry to hear that you are dissatisfied with the service we provided. We can confirm from our side that the claim that was logged has been resolved and duly authorised. Thank you once again for bringing this to our attention as it is important that our services to you are timely, responsive, and cost-effective. Your feedback is important to us and we assure you that we will use your complaint to make the necessary improvements.
MotoVantage's reply18 Aug 2022, 13:05
Official
Dear Lika, We acknowledge the receipt of your complaint, your feedback is important to us. We are really sorry to hear that you are dissatisfied with the service we provided. We can confirm from our side that the claim that was logged has been resolved and duly authorised. Thank you once again for bringing this to our attention as it is important that our services to you are timely, responsive, and cost-effective. Your feedback is important to us and we assure you that we will use your complaint to make the necessary improvements.