AS
Akhona S

1 reviews | Active since Nov 2024

20 Nov 2024, 09:50

Retirement fund

I regret to say that my experience with Mifa’s customer service has been deeply unsatisfactory. I initially reached out via email regarding my deceased fathers retirement fund and despite multiple follow-ups, I have yet to receive a proper response or resolution.

The lack of communication and accountability has been extremely frustrating. In my most recent email, I provided all necessary details, yet it seems like my concerns are being ignored. This lack of professionalism has left me questioning the company’s dedication to its customers.

Mifa, if you’re reading this, I hope this review encourages you to address your customer service shortcomings.

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