1 reviews | Active since Mar 2012
PENSION
I would like to know who can really help me??!! On 23 December 2024 I phoned MIFA but the answering machine told me that they only opening the 6th of January 2025. I did not receive my monthly pension as I normally do, and had to wait till then. I went to the office on Monday 6 January 2025 and was told that they have sent me an affidavit that I had to complete, stating that I am still alive. I did not receive it and then found out that my email address was wrong.....missed one letter! I then also find my ID no wrong!! I spoke to Elsie from MIFA's office who told me that she will correct this and that she will see to it that my pension for December '24 will be paid into my account. On the 13th of January I still did not receive anything and went to their office again. Then I was told that the person who must sign only came back that day. I received December's pension on 15 January 2025. My ID no was still wrong. This was fixed after I went there again!!! I spoke to Prudence who said she will look into the matter because the pension paid into my account was not the same amount that was on the payslip which I received on the 24th of January '25. This is still not fixed!!!! What else can I do??? Is there anybody who can help me??? Someone who understand ?????
