MIFA Not paying with in time frame on their Website

I have been trying to get my funds paid out for months. It has come to the point where I phone them every day, twice a day. and the response is always the same, "it takes 4 to six weeks" I am at the point where my 3 and I year old will be homeless as I am unable to pay my rent. 1st it was hat they didn't receive my email, then there was some story about my previous employer not being up to date on contributions ( I contacted them and they sent proof otherwise) then it was that they had difficulty with one of the pages being not filled in correctly. I filled it in again, with no change and that was accepted. I am at my wits end as I do not know how I will keep a roof over my child's head if there is no change within the next few days. I have asked to speak to the Client Service Manager, Marlene, Harper, and was refused. This is the worst service I could ever imagine.