MIFA - NO HELP

I submit my retirement claim on the 2 June 2026, 4 weeks after submission i phoned the Belville office and they informend me that it has been sent to MIFA for payment. For two weeks after the call I phoned whithout any news and then finally I got hold of a male administrator that told me Mibco sent me the incorrect forms, he then sent me the correct forms which i completed and emailed back. He confirmend he got the completed correct forms and attachments and will escalate it for processing. I phoned again once a week after this but was informend yesterday that the firms was received, escalated but still nothing happend and a administrator has not yet been asighned to start with processing my retirement claim.