1 reviews | Active since Nov 2016

26 Nov 2016, 21:42

Yet Another *********** experience

<p>I have heard several calls from the collections department informing that my account is in arrears, however the reason my account is in arrears is due to the fact that MFC did not debit my account as per arrangement.<br />On numerous occasions I made arrangement even though if no fault of mine.<br />The Last arrangement I heard was done on the 18th November for a double debit of the current debit amount and the previous arrears amount - as usual the debit order did not go through, upon that point I have received a section 129 letter and I also had my account handed over for absolutely no fault of mine as usual MFC displayed their incompetence when dealing with customers</p>

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Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply28 Nov 2016, 08:30
Official

Good morning Israel

Please accept our apology for the inconvenience caused to you.

Please note that I will contact you shortly for your ID number so I can address the matter with the relevant department.

Kind regards

Louis Masilo