Worsted communication and business ethics company ever

Sooooo In 2017 i bought a car through MFC, since 2017 i payed the car every month as you should, but every month it was a battle with them for the reasson that they never allocate the payments to my account and then they want to black list me because of non payment, this has been now going on for 2 years l. in december 2018 the car was in an accident and written off due to ****age on the vehicle, as per the rules i did report it to them and gave them the 3 partys detail that was driving the vehicle at the time to assist them with the insurance and so on.

In January 2019 i started to enquire about the case from a lady named Candice a employee of MFC collections devision ********** since January 2019 i have mailed them multiple time with the request for a update on the case, but no answer every came.

On 29 May 2019 i get a call from the lady Candice to advise me that from January 2019 up to date she has not gotten in touch with the 3 party, as per our Telephone conversation she advised thatvshe will be handing me over to the write off department for future action, but till now i have not recived one update from her serounding the vehicle nor the case or even the payment plan i asked for.

This is the worst service i ever received from a company or person in this line of business and now the best of all is, is that now they expect me to pay the the outstanding amount of 17000 rand above the outstanding amount on the car because of there lack of communication.

This lady Candice ********** has not once even bothered to call me and tell me listen sir we undertand that the car has been written off but i have spoken to the other insurance company and i will be handling the case with them, note even a word of that

These people are a bunch of bullies and ***** and i would advise nobody to take out any financing with them as they will robb you and then try and take you to court for lack of payment.