1 reviews | Active since Aug 2014
Worst service ever
<p>I made arrangements with MFC for my debit to go off on the last day of the month.funds were returned as the account was credited on the 1st. I called Customer service to arrange with them to debit my account again and spoke to a very rude unpoffesional consultant called Megan. I was was asked same security questions over and over again and she told me i am insulting her when i asked her to repeat what she had me saying coz i was tired of answering same question 100 times .I asked for alternative payment option and she said there is no alternative. but she couldnt activate the debit to go through today because i couldnt confirm the street number of my physical address. I gave her my account number, cellphone number, type of my account number, debit date, model of the car , ID number, adress, what more does she want just to debit the same account. she was even cutting me and play music while i was giving her the info she asked. she even had guards to tell me that she is the best in providing the service and am more than welcomed to go to hello peter.</p>
Good Day Mrs Mulaudzi
Please accept my apology for the manner in which you were treated. Please note that I will investigate the matter and will come back to you as soon as possible.
Kind regards
Louis Masilo
Good Day Mrs Mulaudzi
Please accept my apology for the manner in which you were treated. Please note that I will investigate the matter and will come back to you as soon as possible.
Kind regards
Louis Masilo
