TK
Tshepo K

1 reviews | Active since Nov 2015

19 May 2020, 12:34

Worst Service By Far

I have lost my loyal trust to the only finance house I thought had the best interest of it's clients just after I learned that MFC has flag my account as in arrears to all the finance house in South Africa but it shows account closed with all 4 bureau companies.

I had an accident in February and choose to inform the bank as I thought was a right thing to do, and made an arrangement to cut my installment period to 6 months from February which they were deducting well on the first of each month and amount of R27 500.00 but yesterday I have been informed that MFC to has flagged my account as a non-payer and it's handed over to Serge Van Dam ***), whom I have been trying to get incontact with without success, to try get an understanding of this. I have tried contacting his Line Manager ***) without any success too.

MFC doesn't care about it's clients, it's business as usual for them. I wondered when I checked my transunion and it's shows the account as closed, this is hurting my business, but they careless about that.

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply19 May 2020, 13:09
Official

Good Day Mr Komano
 
 We acknowledge receipt of your complaint.
 
 A complaints resolution specialist with contact you soon.
 
 We do apologise for any inconvenience caused.
 
 Regards

Esmeralda Bagley