Worst Customer Service Experience with MFC

If you don’t want unnecessary stress, stay far away from MFC. In the two years I’ve been paying off my vehicle, I have not received a single statement. Every time I call or email, I am met with unfriendly and unhelpful staff — not once have I spoken to someone who truly assists me.

This is beyond disappointing, especially considering how much trust customers put into a financial institution. Transparency and communication should not be this difficult.

MFC needs to seriously improve customer service, communication, and the way it values clients.