SB
Sharon B

1 reviews | Active since Sept 2015

02 Mar 2020, 08:45

WORST CAR FINANCE COMPANY!

After having my debit order come off a week too early, I had to return my debit order as to not to incur charges. I had a call centre agents assure me that my debit order would come off on 29 February 2020. It is now 2 March 2020 and no debit order has come off! My account for the first time since I've ever owned a car is now in arrears! THIS IS NOT MY FAULT AS WHEN I BOUGHT THE CAR I AGREED WITH MFC TO BE LAST DAY OF THE MONTH AS I ONLY GET PAID THE 25TH!!!!!! HOW DO EXPECT AN AVERAGE PERSON TO BE ABLE TO AFFORD 2 CAR REPAYMENTS WITH 1 SALARY?????????!!!!!!!

0
Replies (2)
Motor Finance Corporation
Motor Finance Corporation's reply02 Mar 2020, 14:17
Official
Dear Sharon

We acknowledge receipt of your complaint.

Your complaint will be investigated and MFC will furnish you with feedback.

Kind Regards
Client Value Management
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SB
Sharon B's update02 Mar 2020, 14:31
Reviewer Update
I have managed to speak to one of your team leaders at your call centre who is dealing with my situation.