Won't provide banking detail

Good day.<br> I get a mail that I owe on a car, that was repossessed by MFC September last year and to start paying to avoid penalties. You guys are such a joke! I then contact Antoinette, to help me understand why the amount and also to start paying in stages, as finance does not permit me to pay the amount she suggested. Low and behold SHE REFUSED TO GIVE ME THE BANKING DETAILS unless I SEND MY PAYSLIP, WHICH IS NONE OF YOUR BUSINESS, AND MY TOTAL EXPENDITURE WHICH I SENT AND NOT GOOD ENOUGH. To cut a long story short I can only afford to pay a specific amount each month, however seeing my Payslip and getting a letter of demand. The ombudsman loves people like me. All I ask is for the banking details, so I can live up to my part of the payment. PS I was out of work, when I lost my car, and the empathy you show your customers is quite pathetic. Please just give me the banking details.