DR
Duncan R

1 reviews | Active since May 2012

10 Nov 2015, 11:38

Why is MFC so delayed?

Hi<br> <br> I have been waiting since yesterday for MFC to provide a contract for me to sign at the car dealership. A process that should be relatively simple and quick has now taken nearly a whole day to be done.<br> <br> When I try call the call centre I hold for ages (over 10 minutes) - and then the consultant picks up and drops the call.<br> <br> Please can this be looked into.

0
Replies (1)
Motor Finance Corporation
Motor Finance Corporation's reply10 Nov 2015, 12:07
Official
Hello DLLRodgers,

Dear DLLRodgers

I apologise for the unsatisfactory service received and dissatisfaction caused.
A specialist will be in contact with you to assist.

Kind regards
Farzaana Bhikhoo

Client Value Management
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