Why am I still paying for a policy that has been canceled??

The MFC Innovation Group, just tried to put in a claim but was informed that my policy was canceled because of the past car services were late, so I was suppose to be offered a pre-owned policy, so why are they still deducting if the policy is canceled??? Such companies they are quick to decline claims but the take clients for granted the only thing they can say is "sorry for the inconvenience". Why is the company so quick to deduct my money but they fail to alert me about the policy, as I would have had the chance to change to policy in time.

This is really not necessary if you as a company keep up with your clients this can be avoided. You might as well come and take the car how can I be traveling in an overheating car.

What makes me to be so mad is paying for the months that they claim my policy to be have been concealed, what was I paying for????